Most orders are dispatched the same business day if the order is placed before 12pm - orders placed after 12pm will ship the next business day. If we are going to take longer than 2 business days to ship your order, we'll contact you to let you know.
All articles are sent with authority to leave, so if you will not be present to accept your delivery or if your address is unsafe to have a parcel left unattended, we recommend sending your order to a work address or a parcel locker.
We can deliver to PO Boxes and Parcel Lockers, but these deliveries must travel via Standard Delivery.
If a parcel is returned to us due to an incorrect or incomplete address or not being claimed within the shipping company time frame, a fee of $20 will be charged to cover the carrier's return to sender fee & postage cost.
AUSTRALIA
Delivery method | Cost | Metro | Regional | Remote |
Standard Delivery | $7.95 or free on orders $60 or over | 2-6 business days | 4-9 business days | 4-11 business days |
Express Delivery | $9.95 | 1-3 business days | Allow an additional 1-2 business days | Allow an additional 1-2 business days |
Pickup | Free |
NEW ZEALAND
Delivery method | Cost | Metro |
Standard Delivery | $14.95 AUD or free on orders $150 or over | 4-7 business days |