Please make sure your order details are correct as once an order has been placed, it goes into a packing queue and cannot be edited, cancelled or changed.

If you are shopping on our .com.au site, all prices are displayed in AUD and include GST. We are based in Australia and our ABN is: 33 139 443 860. Orders shipping outside of Australia will have GST removed from the price.

We ship to New Zealand and a limited number of other countries. Please see our Shipping page for details.

Yes. These deliveries will travel via Australia Post.

All articles are sent with authority to leave, so if you will not be present to accept your delivery or you feel that your address is unsafe to have a parcel left unattended, we recommend sending your order to a work address, PO Box or Parcel Locker.

Please see the Shipping page for expected transit times.

Once your order has shipped, you will receive a shipping confirmation email containing a tracking link.

We have a 90-day return policy, which means you have 90 days from the purchase date to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unopened and unused and with all of its original packaging. You’ll also need the receipt or proof of purchase. We don't allow returns on fragrance samples or special order items so please choose carefully.

You can initiate an online return via your Account page.

We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded back to your original payment method. Please remember it can take some time for your bank or credit card company to process the refund.

Please contact us immediately so that we can evaluate the issue and make it right. You must notify us within 7 days of receiving the delivery.

Please contact us immediately so that we can evaluate the issue and make it right. You must notify us within 7 days of receiving the delivery.