Refund policy

Returns
We have a 90-day return policy, which means you have 90 days from the purchase date to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unopened and unused and with all of its original packaging. You’ll also need the receipt or proof of purchase. We don't allow returns on fragrance samples or special order items so please choose carefully.

You can initiate an online return via your account page. We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded back to your original payment method. Please remember it can take some time for your bank or credit card company to process the refund. If your return is not approved, we will contact you.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Damage and Defects
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You must notify us within 7 days of receiving the delivery.